|
| Homepage | Take the Tour | Sign Up Now | Support | Resellers |
| Vea Esta Pagina En Espaņol |
| What is a cookie? |
| A "Cookie" is a small piece of information sent to a client's browser by a web server to store helpful information about the user for increased website performance. With a "Cookie" placed within the client's browser NetVerifier can maintain a logged in status throughout their session within the site. This can save our users time effort, while surfing the content we have to offer.
up |
| How do I upgrade my site? |
| There will be a green "UP" arrow on the sites page for each site that is not currently at the highest level (ELITE). Simply click on that icon and one of our support staff will visit your site within 48 hours to make sure it complies with our policies. up |
| What is a cookie used for? |
| A "Cookie" cannot be used to get data from your hard drive, or plant viruses. However we do use them for security within the site. One of the main ways we use cookies is to prevent credit card fraud and protect the customers. With Adult Content we must make every attempt to keep underage individuals from gaining access to this site.
up |
| Why can I not view any of the live video feeds? |
| One reason could be due to the fact that you might not have the proper player installed on your machine. A good way to determine which player you have installed is to click here for our browser/system detection utility. This form will automatically display which type of video player you installed on your machine. This form will also send an email to a Verifier support representative. up |
| Why is my password not working? |
| When entering your password make sure that you are in the "members" section and not the "sites" section of the site. You can assure this by clicking on the members button on the top navigation of the site. It has been proven in the past that many users had mistaken the search box for the members login box. If this is not the solution to your password problem you will need to fill out the form located here. up |
| Why am I getting an access denied message? |
| If after you log in and attempt to access some of our content in the members section and receive an "ACCESS DENIED" message please fill out our content support form located here. We are well aware of this issue and are working on fixing the problem. The cause of this error is out of our control but we will accept the responsibility of fixing it. Also there is a known issue with personal firewall software and Anti-Virus software such as Norton's suite of utilities. It is recommended that you disable all Norton protection and try to access the content again. If you have firewall software installed on your system and receive the access denied message turn it off and then try to access the content again. up |
| Why can I not view any of the live video feeds using AOL? |
| If you are an AOL user and are not able to view the live video section, please download Internet Explorer 5.0 or better here. If you decide not to download IE you will not be able view the video feeds. up |
| How do I enable cookies ? |
|||||||||||||||||||||||||||
If you are experiencing difficulties using this site, or are not experiencing all this site has to offer due to the fact that your cookies are disabled. Please follow the steps below for your appropriate browser to re-enable them
|
| AOL--Why are the graphics compressed? |
| AOL compress web graphics to decrease the load on their servers. To disable compression of the web graphics click My AOL then Prefences then WWW click the tab that says Web Graphics deselect enable compression. This should increase the quality of the graphics that are displayed in the AOL console. up |
| Why can't I view videos? |
| We recommend that you install the latest versions of Quicktime Player, Windows Media Player and the DivX codec. By doing so, you will eliminate most video-related problems. Free versions of each are available at the official links above (for example, DivX is free, but DivX Pro is not). A good way to determine which player you have installed is to click here for our browser/system detection utility. This form will automatically display which type of video player you installed on your machine. This form will also send an email to a Verifier support representative.
up |
